General Practice
Open Hours
Monday & Wednesday: 8.00am to 6.00pm
Tuesday, Thursday, Friday: 8.00am to 5.00pm
Saturday: 8.00am to 12.00pm
Closed public holidays
Contact
Reception: (07) 4781 4495
Fax: (07) 4779 2739
Email: [email protected]
Appointments and Telephone Support
If you have a few things to discuss or if you think you will require more time with your General Practitioner (GP), please book a long appointment.
You can book your appointment by ringing reception or book online using the link above. Please phone us or cancel online if you cannot keep your appointment so that we may give it to someone else.
If you require a home visit please discuss this with your GP. GP’s in the practice may be contacted during normal surgery hours. If the GP is with a patient, a message will be taken and you will be advised by the reception staff when it is likely that the GP will return your call. Your call will always be put through to the GP or Nurse in an emergency.
Fees
We are a mixed-billing practice.
Most doctors bulk bill students of James Cook University, pensioners 65 years and above and children under 16 who hold a current Medicare card (some exclusions apply). Please bring your Medicare card with you to the surgery. Pensioners under 65 and HCC holders may be charged a discounted fee.
Private fees apply for visits with our Psychologists. They accept referrals under Mental Health Treatment Plans which will allow you to receive a rebate from Medicare (conditions apply).
A full list of fees is available at reception. All accounts must be settled on the day of the service, no accounts are issued. Fees may be paid by cash, credit card or EFTPOS. If you do not attend a booked appointment, a “Did Not Attend” fee will be charged.
Teaching Health Professional Students
From time to time we may have medical, nursing or other health professional students in the practice. We will always ask for your consent to involve students in your consultation before you see the GP.
Our Providers
Dr Rajvir Kaur
General Practitioner
MBBS, FRACGP, FPS
Dr Kaur completed her medical degree from James Cook University in 2012 and has worked in hospitals and GP Clinics across Melbourne. She returned to Townsville in 2016 and has since been working at JCUHealth. She has an interest in children’s and women’s health, including implanon and mirena procedures, mental health, chronic disease management and nutrition, including iron infusions.
Dr Tarun Sen Gupta
General Practitioner
MBBS, PhD, FRACGP, FACRRM
Dr Sen Gupta was educated at The University of Qld and graduated in medicine in 1985. He is a Professor and the Director of Medical Education at the JCU School of Medicine. He has worked at Unihealth Medical Centre (now called JCUHealth) since 2002. Dr Sen Gupta has previously worked as a rural doctor, and has been involved in national assessment processes for the RACGP and ACRRM. His special interests include Minor Surgery, Medical Education, Rural Medicine and Communication/Consultation Skills. He is involved with the education and teaching of Medical Students, Interns and Registrars in tutorial and clinical settings.
Dr Prasani Ketheesan
General Practitioner
MBBS, Post Grad Cert. in Travel and Dive Medicine, FRACGP
Dr Ketheesan who was born in Sri Lanka graduated from medicine in 1988. She has lived in Townsville for over 21 years and was initially employed at the Townsville Hospital working as an anaesthetist before working as a GP within a variety of local practices. Prasani has been at Unihealth Medical Centre (now called JCUHealth) since 2003. She became a Fellow of the Royal Australian College of General Practitioners in 2004 and has also obtained a Post Graduate Certificate in Travel and Dive Medicine. She has also obtained a Certificate in Family Planning. Her interests include Travel Health, Children’s and Women’s Health, Minor Skin Procedures and Dive Medicals (Occupational and Recreational). Prasani is involved in the education of Medical Students, Interns and Registrars.
Dr Ruth Eagles
General Practitioner
MBBS, BMedSci, DRANZCOG Advanced, MPH& TM
Dr Eagles completed her medical degree at Monash University, Melbourne, in 2003. She has worked in hospitals and clinics in Victoria, the Northern Territory and Queensland, as well as volunteering with humanitarian aid organisation Médecins Sans Frontières. Ruth’s special interests include Women’s and Children’s Health, Antenatal and Postnatal Care, Sexual Health, Contraception Advice and Procedures including Implanon and Mirena Intrauterine Devices.
Dr Sally Ennis
General Practitioner
MBBS, DRANZOG, PGDTH+H, FRACGP
Dr Ennis graduated in medicine at Monash University in 1984. During her career she has worked in various hospitals throughout Australia, Cambodia, Tanzania and the UK. Sally has been at Unihealth Medical Centre (now called JCUHealth) since 2006. Her special interests include Women’s Health including procedures relating to Mirena and Copper Intrauterine Devices, Tropical Medicine, Pain Management and all aspects of General Practice. She is involved with the education and teaching of Medical Students, Interns and Registrars in tutorial and clinical settings.
Dr Evelyn Lamari
General Practitioner
MBBS, FRACGP
Dr Lamari completed her medical degree in 2006 at James Cook University. Evelyn’s special interests include Women’s Health, Chronic Diseases, Sexual Health, Refugee Medicine, Mental Health, Minor Procedures as well as all aspects of General Practice. She is involved with the education and teaching of Medical Students, Interns and Registrars in tutorial and clinical settings.
Dr Susheel Suvarna
General Practitioner
MBBS, FRACGP, D’Ortho, MRCS Edinburgh
Dr Suvarna graduated in Medicine in 1994. He later worked in the UK for 7 years before moving to Mackay where he worked for 5 years. Dr Suvarna and his family relocated to Townsville in 2014 quickly becoming part of the JCUHealth team. Susheel’s interests include Orthopaedics, Sports and Musculoskeletal Medicine & Injury Management, Minor Surgery and all aspects of General Practice.
Dr Margot Bosanquet
Specialist Paediatrician and Rehabilitation Physician
BSc(Hons) MBBS FRACP FAFRM
Dr Bosanquet is a QLD educated and trained Paediatrician and Rehabilitation Specialist who brings extensive clinical experience and expertise in caring for children 0 - 18 years with issues within general paediatrics, developmental and behavioural conditions, and paediatric rehabilitation. Dr Bosanquet is experienced in diagnosing and caring for children with chronic complex medical issues, functional impairment, learning disorders, as well as more common developmental conditions such as autism and ADHD. She considers care with a holistic approach and has focus on inclusion and quality of life.
Dr Bosanquet completed her medical training at the University of Queensland in 2002. She completed her paediatric training at the Royal Children’s Hospital in Brisbane (early 2011), and was awarded a Royal Children Hospital Foundation Clinical Research Fellowship Grant in the field of cerebral palsy. While further embarking on additional training in paediatric rehabilitation, Dr Bosanquet concurrently worked as a paediatrician at the Royal Children’s Hospital, The Prince Charles Hospital and private practice before relocating to Townsville in 2014.
Dr Bosanquet holds a Senior Staff Specialist position at the Townsville University Hospital, and academic appointment with JCU. She has active research interests in cerebral palsy and early recognition of developmental conditions. She is a member of the Chapter of Community Child Health, and is also a current national examiner for the Australian College of Physicians (Paediatrics)
Dr Suzanne Willis
General Practitioner
MBBS, FRACGP
Dr Willis is a Townsville local who completed her medical degree in 2013 at James Cook University. Prior to completing her fellowship with the Royal Australian College of General Practitioners in 2021, she worked in General Medicine, Mental Health and rural hospital settings in Townsville and surrounds. She enjoys all aspects of General Practice. She is also involved with the education and teaching of General Practice registrars in tutorial and clinical settings.
GP Registrars
MBBS
A GP Registrar is a qualified doctor who is undergoing training to become a specialist GP through a period of working and training in a medical practice. They will usually have spent at least two years working in a hospital before you see them in a practice and are supervised by a senior GP.
We have various GP Registrars working within our practice who can provide assistance in all aspects of general medicine.
Our current GP Registrars are Dr Sarah Garutti, Dr Yamesha Ranatunga and Dr Amber Revell.
Natasha Walker
BPsych, GradCertHlthProm
Natasha (Tash) is a registered psychologist who completed her Bachelor of Psychology at James Cook University. Tash works with clients across the lifespan, with a particular interest in children and adolescent mental health, as well as women’s pre and post-natal mental health and general wellbeing.
Tash’s approach emphasises the mutual development of goals for therapy and ongoing evaluation. Tash delivers a range of evidence-based therapeutic modalities including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Dialectical Behaviour Therapy and Solution Focused Therapy.
Tash works with a range of client presentations including anxiety disorders, behavioural and discipline challenges, anger and stress management, trauma and abuse, relationship difficulties and low self-esteem. Tash also has a strong interest in administering psychological assessments, including cognitive and neuropsychological assessments.
Results
We ask that you make an appointment with your doctor to discuss your test results. No results will be given out over the phone.
Reminder Systems
The practice has reminder systems in place. Please inform us if you do not wish to participate in this.
Feedback
We believe problems are best dealt with at the practice and we want to know if you are concerned with any aspect of our service. However, if you feel there is a matter that you would prefer to take up outside, please contact The Health Quality and Complaints Commission on 1800 077 308
Services Available
- Antenatal care
- Childhood Immunisations
- Counselling
- Dive Medicals
- ECG: Heart checks
- Family Planning
- Hearing tests
- Hepatitis A and B Vaccinations
- Industrial/ Insurance medicals
- Men’s Health
- Meningococcal Vaccinations
- Mental Health
- Minor surgery, skin cancers
- Nutrition Advice
- Pap Smears
- Pregnancy Tests
- Sexual Health Checks
- Spirometry: lung test
- Travel Medicine
- Weight Management
- Women’s health
- Yellow Fever Vaccinations
- Many other services and vaccinations
Our Philosophy
JCUHealth strives to deliver high quality family medicine. By offering choice of General Practitioner and flexible appointments we aim to meet the needs of our patients. We have a strong association with James Cook University and from time to time there may be medical students refining their practical skills with our experienced GPs in the practice. We will ask your consent for the students to be present in your consultation.
After Hours Care
If medical attention is required after hours, you can call our local provider House Call Doctor on 13 55 66, book an appointment through our website or you can attend the Emergency Department at the Townsville Hospital
Privacy: Your Personal Health Information
Your General Practitioner needs information about your past and present health in order to provide you with high quality care. This practice will make sure that you are able to discuss your health with your General Practitioner in private. We have a legal and ethical duty to protect patient information. This practice follows ‘The Privacy Amendment (Private Sector) Act (2000’) for the Management of Health Information developed by the Royal Australian College of General Practitioners. This means that your personal health information is kept private and secure. Unless you have been specifically asked to consent to sharing your health information with other health professionals who are also providing your care, it will not be shared with any other parties. The approach used is consistent with the provisions of Federal and State Privacy legislation. The Practice has a written policy on personal health information. This policy is available to all patients for inspection.
